Return & Refund Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

• Returns are accepted within 14 days of receiving your order.

• Items must be unused, unwashed, and in original condition with tags attached.

• Sale items may be non-returnable (check product description).

Non-Returnable Items

• Undergarments

• Final sale items

• Gift cards

Refunds

• Once we receive and inspect your return, we will notify you.

• Approved refunds will be processed within 5–7 business days to your original payment method.

Exchanges

• Exchanges are available for size or defective items.

• Customers may be responsible for return shipping costs unless the item is defective.

To initiate a return, contact us at: support@joshfashionstore.com